ALL SPECSLOOK SUNGLASSES AND SPECTACLES COME WITH A 12 MONTHS WARRANTY ACTIVE FROM THE DATE YOU MAKE YOUR PURCHASE.

WHAT IS COVERED UNDER WARRANTY?

In a utopian world, we’d say EVERYTHING but only manufacturing defects are completely covered under our one-year warranty.

WHAT DOES WARRANTY NOT COVER?

The SPECSLOOK warranty cannot cover damage resulting from accidents, mishandling, negligence, tampering, and/or loss of components. This warranty does not cover any scratches on the lenses. The warranty card does not cover any specific corrosion which may result due to varying personal characteristics/usage by an individual.

WHAT IF I RECEIVE A DEFECTIVE PRODUCT? 

First thing, relax. We’ve got you covered.If a product has a flaw, immediately contact our customer support team and we’ll arrange a reverse pickup of the product for you.

HOW DO I CLAIM MY WARRANTY?

Pick up your phone and say hi to our customer support team and we’ll arrange a reverse pickup for you. If you want it quickly you can visit your nearest specslook store (For India Only).

WHAT DO I NEED TO CLAIM MY WARRANTY?

You need either the original invoice or the SPECSLOOK warranty card. The warranty card must be signed and stamped by the seller along with the date of purchase in the space provided at the back. (Along with that phone call to our customer team, of course.)

WHAT IF I NEED TO FIX MY SUNGLASSES/SPECTACLES AFTER MY WARRANTY HAS EXPIRED? 

Our love for you isn’t limited by warranties. Contact our customer support team and provide the required details to them, based on which they’ll let you know the cost, if the product is fixable.

CAN I EXTEND MY WARRANTY BEYOND ONE YEAR? 

Yes, you can extend it by 6 months by visiting your nearest specslook store as well as online by just contacting our support team.